Sallie Mae Consumer Complaints All Reviews

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Sallie Mae Reviews

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  • Confusing and Rude on 'Smart' option student loan



    I've been using Sallie Mae for years and never had a problem with paying my undergraduate student loans. However, when my (international) graduate school advised me to get a 'Smart Option' student loan that's where I ran into trouble. I don't know what happened to Sallie Mae over the past few years, but everyone I talked to on the phone after my loan was approved was extremely rude. I was passed from person to person and had to explain my situation upwards for 5 times. I needed paperwork for a visa and they failed to get it to me in time which had been a major part... More...
    (Credit Cards, Finance, Banks)
    dessa626's Picture   dessa626    0 Comments   Comments


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