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Sallie Mae Support Ticket - Rude customer service

Sallie Mae Support Ticket

Rude customer service

Created By: Lovtyedye's Picture Lovtyedye Last Reply: Lovtyedye's Picture Lovtyedye
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0

When calling 800-4-sallie about a sallie account--put your info in & it transfers you to Navient who can't help you & transfers you back to Sallie--put your info in again & go right back to Navient--for 3 hours of round and round because my internet log in was disabled supposedly because of wrong account info--that no one could re-set because when they tried to send me to sallie customer service it bounced me back to Navient!!! After 3 hours of 15 different Navient people who would just transfer me back to sallie I finally hung up!!


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